I bought a JVC projector from them. Not only did they go out of their way to make sure that I had it in time for a client meeting, they personally drove to pick it up to ensure it would make it in time. I very much miss this level of professionalism in the world. Thank you. Highest recommendation.
Great store, friendly staff, excellent products. I have made two purchases in the last year, Klipsch forte iv and yesterday a Dual 618q. Both transactions were painless, sales staff knowledgeable and not at all pushy! Looking forward to my next purchase. Thank you Tony!
JIM BAKER the head of the E-commerce side of business was amazing. After Amazon lost a speaker that I ordered from Simcoe, Jim stepped up and made sure I had another speaker on the way within 2 days of my order. I also got a great price (as the original speaker was purchased on black friday). Thanks Jim! This is a present for my sonically challenged parents, and all four of us sons pitched in to upgrade their home stereo with this speaker! Just in time for Christmas.
Simcoe Audio Video is one of those rare exceptions where a company and its employees deserve higher than the highest rating. Borrowing a quote from Spinal Tap, "Most reviews only go to 5, but this one goes to 6." 6 Stars (⭐️⭐️⭐️⭐️⭐️⭐️) for Shaun Hart and his crew. Prompt responses, premium equipment, hassle free installation, top notch customer service and no such thing as a silly question. We originally purchased inferior equipment from one of the supposed "Best" places you could "Buy" electronics, but quickly appreciated the old adage; "You get what you pay for." Shaun was extremely helpful in recommending products that suited our needs and Aaron installed them in a flash. We couldn't be happier with our setup and would recommend Simcoe AV to anyone looking for quality and reliability.
I was looking for some PSB speakers for the rears of my home theatre setup and was going to get some PSB bookshelf speakers. I saw a 20% off at PSB's website and asked Brent at Simcoe if he is doing that as well...Of course was the answer. After a seamless paypal transaction they arrived early morning two days later. The double box provided great protection from the care of the shippers. All set up and breaking them in now. I would easily do more business with Brent at Simcoe Audio without hesitation.
I've been dealing with Simcoe Audio for almost 7 years now. I initially bought by Sony Bravia TV from them in 2017 and I found that their pricing was very competitive and to my surprise they would also price match. Their service is impeccable and their knowledge is superb. I returned to them a few weeks ago to purchase the Sonos Arc and initially had some issues with setting up the sound system through the ARC port. Paul and Jim were both fantastic to deal with! They ended up sending a service tech to trouble shoot the system and once again the service was quick and very professional. If you need good quality audio and visual items and great service, this is the place, hands down.
I originally ordered my Sonos system through Amazon. After having a very frustrating experience getting my order modified, I decided to contact the seller directly. I dealt with Mr. Jim Baker, who is a phenomenal person to deal with. Fixed up my order, no hassle, no fuss. All companies need a guy like Jim. Thanks a million!
Simcoe Audio Video is a Canadian Electronics Store based in Barrie, Ontario. Simcoe Audio Video is located at 411 Bayfield St, Barrie, ON L4M 6E5, Canada.
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