We reserved a Stump Grinder for this Saturday Oct 11th. Received a call the "reservation is no longer available". I asked "How did that happen" and there was no response. I was told they could help try and source one elsewhere? Did they rent it out to a better client for a longer period? I'm sure if the grinder required repair or maintenance they would have told me. Very disappointed to say the least. Not sure what makes me more upset, not getting the Stump grinder or having to find a new Rental place going forward.
I was quite happy with my experience here. I rented a tool, the best one we “thought” might work for my needs, however it didn’t really do the task well so it was returned fairly quickly. The staff acknowledged and apologies for that fact it wasn’t really the right tool for the job and unexpectedly offered me savings on the rental, which I told them it wasn’t their fault it didn’t do what I’d hoped, to help because of the situation. They could have charged me full rate as it wasn’t the tool, or companies fault, but it was impressive customer service, and I appreciated that above all else. Thank you, my experience was great.
I rented a tamper and was quite pleased with Ashton’s customer service. He had explained everything clearly to me and also ensured it was ready on time for my pick up. The return was just as easy, along with the paperwork. Thanks again.
Easy company to deal with, had a small issue in the morning and one of the machines broke and Preston and Cordell came to our home and made everything right. Both were amazing and would gladly deal with them again.
Easy to work with. Always call before to confirm availability. Friendly service, especially if your friendly with them. Rent on Saturday and you generally get Sunday free if you return by Monday morning. Jasmin was helpful and kind.
Great service, very knowledgeable and helpful staff, and great prices!!! Definitely recommend using their services. Preston will go step by step with you to ensure that you get the right tools for your task.
Great service and very good prices, the staff were very knowledgeable and fantastic to deal with! Will definitely rent again from barrie rent all and recommend!!! Preston and the team are always a pleasure to deal with! D
Barrie Rent-All Inc. is a Canadian Equipment rental agency based in Barrie, Ontario. Barrie Rent-All Inc. is located at 134 Tiffin St, Barrie, ON L4N 2N4, Canada.
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