I had some machine work done at their shop. They did exactly what I asked. It cost less than I expected and it was done well. The service I got was great. Friendly and easy to talk to. I’ll go back just because of the great service from everyone.
Left me hanging out to dry for curbside pick up while everyone that arrived after me got served first. My order was confirmed by phone to be ready for pick up. All the staff just gave me the stare and could care less I had been waiting there longer than anyone. No one took any interest in the customer at all or even noticed. Like too bad so sad. Poor customer service.... ya ya ya.... it's covid....
I called and made and appointment to have my Generac Standby Generator serviced. The Generac Specialist Cory Nickerson was amazing. He arrived on time. My generator had shut down and needed and oil pressure switch. After it was installed the unit was hard starting. Cory immediately diagnosed the valves needed adjusting. After the adjustments were made the unit started perfectly and is running very well to date. Cory is the one to service your Generac, Cory is very personable, explains what he is doing, and to boot has a great personality. Cory goes above and beyond for customer satisfaction. KUDOS to CORY!!!!
Great service and good staff. Ordered parts and were in the next day. Other local electric supply places were 7-10 days. Which I did try first and the parts still did not arrive.
Very poor customer service.. They sell you wrong parts for your car (when they are the ones that are to be the experts) and do not stand behind their word. I would suggest anyone from here on out that if you do not know exactly what you are purchasing do not deal with them as you will not be reimbursed or honored for their mistake. Also the manager admitted they are not experts they just sell parts.
Ideal Supply Inc. is a Canadian Auto parts store based in Barrie, Ontario. Ideal Supply Inc. is located at 24 Cedar Pointe Dr, Barrie, ON L4N 5R7, Canada.
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