Needed a jacket for the cooler evenings, and hadn't brought one on my trip. The advertisement for a fall sherpa jacket on sale, brought me in to look. I had hoped for a few other colours to pick from, but my size was sold out. The staff was incredible and helped me buy what I came in for. I used to shop here often when I lived in Thunder Bay, and found still a welcoming, clean and comfortable environment. I wish I had gotten the 2 ladies that helped me. Thank you.
The staff is awesome but the clothes are awful jeans don't fit right and I found the clothes not attractive nobody is considering the shape of bigger women's body and alot of the styles made for skinner people does not translate into anything over size 16 I think the buyers should be larger women who understand the challenges of a proper fit for larger women I'm tired of not finding nice suitable clothes
Worst customer service. I was ignored by the employees, was not greeted at all in my time in the store. The employees walked by me multiple times, even while I was waiting for a change room. The employees were too busy tasking. I get that they have things to do (I worked retail for a very long time) but checking on your customers is just as important.
I ordered 2 bras in-store on line 2wks ago still no sign, have been trying to call the store phone for the last day and it's busy will someone for the love of god contact me
Online order just arrived and though I was billed and waited a lengthy time for delivery, order was missing TWO items. Called customer service and they told me they would take three business days to talk to shopping and then would give a refund. I wanted the items, not a refund so was told to go and order them. (They are, of course deleted from their website). Horrible customer service and a complete ripoff in that they eagerly took the e money and kept the goods. Watch your orders very carefully or better still, shop elsewhere! Sorry, Barrie… didn’t give me the option for online orders so please feel free to pass this up the chain.
Very friendly staff. Store is clean and well stocked. The prices are quite expensive and I only shop there for on sale items. That's not a location thing so much as an overall company though.
Love this store, many options for all body styles and sizes. I placed an order on line and when I needed to exchange and/or return some items they made the whole transaction go without a hitch. ???
Penningtons is a Canadian Women's clothing store based in Barrie, Ontario. Penningtons is located at 37 Mapleview Dr W Unit B1A, Barrie, ON L4N 9H5, Canada.
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