I have now purchased two vehicles from Tina at Eckert Auto. I received exceptional customer service both times. I would recommend Tina and her company to anyone looking to buy a vehicle. She is very personable and will go above and beyond to help you find and select the appropriate vehicle for your needs.
It was a pleasure dealing with Tina. She’s comes across as very honest and fair to deal with. Places like this are getting harder to find in today’s world.
Honestly the customer service is good and they are helpful but I’ve had my car for around a year now and it has been nothing but trouble, pre existing problems, breakdowns and maintenance. Not only sitting on a bunch of debt but keep having to throw my wallet at this veichle. Honestly look elsewhere
Buyer beware. The dealership claimed they wouldn't be making more than $2000 on the sale of the Rogue I traded in when I asked for $500 more, yet it was listed at $4000 over the price they gave me. Also, more seriously, when I first decided on the Kia Forte that I purchased, there was no blemish on the rear right panel, yet this is what I got when I picked up the car (see attached photo). I will never deal with this auto sales place again.
I bought a Chev Avalanche from Eckert Auto.. Paid $25,000 Sold me a total LEMON- Sold me a truck with a bad engine- bad throttle, tire monitor system fail- the gas line is damaged, so I cant fill the gas tank without the handle at the gas station tripping as it does when the tank is actually full. The handle trip every 15 seconds. I didn't understand (at the time) why the sales woman- older woman Tina, entered the driver side and started the truck for me. It wasn't until I bought the truck that I figured out what she did. As soon as I start the truck there's an alarm that comes up. I realized that Tina the sales woman started the truck , cleared the alarm, so I wouldn't see it. needless to say- I will never buy a truck/car from Eckert auto ever again
My husband and I bought a 2015 silverado truck just over a year ago! And since then we've put $4000 in work that needed to be done starting 30 days after we bought it. Paid for it in full too! Now today as we sit here at a Chevy dealer it needs $1800 worthof work including transmission is gone! Was not happy since we bought it there.. Oh and may I add.. When we picked up our truck there was barley 1/8 tank of gas. This is the worst place to buy any vehicle. And not friendly at all.. Oh and they don't negotiate prices either! Never buy from you again. And will let others know as well. And when we contacted them basically said not their problem!
I Bought a 2009 Volvo C30 with 97 000 Km in beautiful condition in late October early November. They day i bought the car i found a few issues with it but Tina who is there only salesmen reassured me everything would be fixed. Over the course of a few days i picked up the car. When i left with the car from the dealer the car was pulling to the left when braking and the passenger side seat was not working and was stuck in one position. They fixed the car over the course of 4 visits only because the communication between myself and Tina the salesmen was so poor. On my way for a weekend drive i have the transmission and clutch fail i brought the car to a Volvo dealer to find this out. This issues regarding the transmission and Clutch was a touchy one for them because i was just over the 1000 km in house Warranty and when i talked to Tina about issue she was very reluctant to give me direct answers if they were going to cover it. In the end they did agree to fix the transmission and clutch but they would only cover Transmissions and i would be responsible for the clutch and wanted me to pay $500 cash lol. I was reluctant but was a way cheaper then 3200 Volvo quoted so agreed even knowing i should had not payed for any of it. I get car back and everything feels fine for about 3000 Km until i start feeling a harsh vibration in the driveline of the car. I bring the car to shop where Eckert brought my car to have the work done before with Trans and Clutch and he tells me its the winter tires and re balances them and sends me on my way with issues still there. Then 2 weeks later i call and complain again about this Vibration and he takes the car back again to call me back and say it needs a new wheel baring and will be a $467 for a new one with install. I agree to it because if is going to fix my car i will be happy. It did not fix it in the end and i am stuck with this car with all these issues from the time of purchase and there is no care from Tina or Will the other owner that they sold a car in this condition . Right now i am stuck with this car and i still have all these issues with it and Eckert has washed there hands of it and i am going through hell dealing with Tina the salesmen/owner of the company. I would not recommend buying a car off these people. Very unhonest , not knowledgeable about the Vehicles they are selling. Buyers beware of this Company
Eckert Auto Sales is a Canadian Used car dealer based in Barrie, Ontario. Eckert Auto Sales is located at 192 Essa Rd, Barrie, ON L4N 3L1, Canada.
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